FAQ's
HOW DO I REGISTER FOR ONE OF YOUR PROGRAMS?
DO YOU OFFER A FREE TRIAL LESSON BEFORE COMMITTING TO A PROGRAM?
Yes, all new players are entitled to a no-obligation free trial for any of our Junior or adult group sessions.
ARE THERE LESSONS ON PUBLIC HOLIDAYS?
No, we do not conduct lessons on public holidays and the missed class is reflected in your invoice as you are not charged for that date.
CAN I PAY MY FEES BY CREDIT CARD OR DIRECT DEBIT?
Yes, on all of our invoices there is a link that you can click on to take your through to our Credit Card Payment gateway. We also offer Direct Debit facilities and this can be accessed by filling out the Direct Debit form that we send out to all families at the beginning of each term.
HOW MUCH DO PRIVATE OR SEMI-PRIVATE LESSONS COST?
Private Lessons cost Box Hill TC, Balwyn Park TC & St Christopher’s TC:
30 minutes – $52.50
45 minutes – $80.00
1 hour – $97.50
Semi-Private Lessons cost Box Hill TC, Balwyn Park TC & St Christopher’s TC:
30 minutes – $29.00 per person45 minutes – $42.50 per person1 hour – $52.50 per person
Private Lessons cost Cranross TC:
30 minutes – $45.00
45 minutes – $70.00
1 hour – $85.00
Semi-Private Lessons cost Cranross TC:
30 minutes – $25 per person45 minutes – $37.50 per person1 hour – $45 per person
Private Lessons cost Batterham Park TC:
30 minutes – $45.0045 minutes – $60.0060 minutes – $80.00
DO YOUR VENUES OFFER COMPETITION OPTIONS AND PATHWAYS FOR YOUR PLAYERS?
Yes, all four venues offer competition tennis in varying capacities whether it be through local region junior and adult weekend competitions, to Hot Shots match play for the juniors to In House FAST4 Doubles competitions for the Adults. There is something for everyone at all levels and standards.
IF I’M A MEMBER OF THE CLUB DO I RECEIVE A DISCOUNT ON MY COACHING FEES?
We do not offer discounts on coaching fees because you have a membership at that specific club.
CAN I USE THE COACHING VENUE TO PRACTISE EVEN THOUGH I’M NOT A MEMBER BUT I’M RECEIVING LESSONS THERE?
I HAVE BROKEN THE STRING ON MY RACQUET. DO YOU OFFER A RESTRINGING SERVICE?
We offer a restringing service available to anyone who requires their racquet to be restrung. Either leave your racquet with your coach or contact Cal 0410 641 736 to arrange a time to drop it off to one of our team members.
DO YOU SELL JUNIOR OR ADULT RACQUETS?
We sell Junior and Adult Head racquets and one of our coaching teams can fit you out to determine which racquet suits your game style. We will confirm your correct grip size and ensure that your racquet is weighted appropriately and also has the correct balance.
DO YOU CONDUCT LESSONS ALL YEAR ROUND?
We offer lessons in line with the Victorian school term dates however we offer private lessons (at discounted rates) and holiday programs and other competitions during all of the school holidays.
WHAT HAPPENS IF IT RAINS?
In the event of rain prior to the class which makes the courts unplayable we will run all our Hot Shots Classes inside the club rooms at each of our venues. This way there remains continuity in your child’s lessons and weekly schedule.
For our Junior Squad Lessons, Adult Lessons or Private Lessons we will contact the family or individual directly and arrange a make up time for that class.
DO YOU HAVE A HEAT OUT POLICY FOR THE SUMMER MONTHS?
In the event that the temperature exceeds 36 degrees we will conduct the Hot Shots Classes inside the club rooms at each of our venues. This way there remains continuity in your child’s lessons and weekly schedule. For our Junior Squad Lessons, Adult Lessons or Private Lessons we will contact the family or individual directly and arrange a make up time for that class.
DOES MY CHILD RECEIVE A RACQUET WHEN BEGINNING ONE OF YOUR PROGRAMS?
All children 12 and Under who join one of our Hot Shots Classes for the first time receive a new Head Racquet to begin with and these are fitted out by our coaching team.
WHAT IF MY CHILD WOULD LIKE TO ATTEND TWO GROUP CLASSES PER WEEK?
If your child would like to attend two group lessons per week we offer 30% off the second class.
DO YOU OFFER SCHOOL HOLIDAY PROGRAMS?
Yes, we offer programs at all 4 of our venues during the school holiday periods. Program lengths vary depending on the venue and we ask you to look out for notifications halfway through each term. All Holiday Program enrolments are conducted through our online registration portal found on this website.
DO YOU OFFER MORNING AND EVENING GROUP CLASSES FOR ADULTS?
We offer group classes for adults on mornings as well as evenings. Times and classes vary from venue to venue.
WHAT IF AN ADULT IN MY HOUSEHOLD WOULD LIKE TO ATTEND TWO GROUP CLASSES PER WEEK?
If an adult would like to attend two group lessons per week we offer 25% off their second class.